Last Updated on October 9, 2012
We respect your privacy, and your email addresses will never be sold or shared with
other organizations. You have the option at anytime to remove your name from our
mailing list by sending us an email or clicking the "opt-out" link in any correspondence
you may receive from us.
Tenba is an American-owned, privately-held company based in White Plains, NY, USA.
This policy discloses the privacy practices Tenba and all of the professional photographic
brands MAC Group represents: Tenba, Benro, Cinevate, Creative Light, Ilford, Induro, Kupo, MAC-on-Campus, Mamiya, PocketWizard, Profoto, Sekonic, Toyo-View and X-Rite.
Tenba is not responsible for the content or the privacy policies of Web sites to
which it may link.
What information does Tenba
gather/track about you?
What does Tenba do with
the information it gathers/tracks?
With whom does Tenba share
the information it gathers/tracks?
How do I opt-out of future
mailings if I provided my contact information?
Other information: Compliance
with Legal Process.
What information does Tenba gather/track about you?
Registration: During a free registration process during checkout or opt-in to our
mailing list, Tenba requires that you supply a unique Member ID, e-mail address,
and demographic information (country, zip code, year of birth, gender, household
income, industry, and job title,). You must agree to the terms of our Member Agreement.
Purchases made direct: Tenba collects for processing, but does not store, your billing
and credit card information to enable the purchase of our products. This information
will only be shared with third parties who perform tasks required to complete the
purchase transaction. Examples of this include fulfilling orders and processing
credit card payments.
Contests, Special Offers, Surveys: On occasion, Tenba also collects additional personal
information from subscribers in connection with optional contests or optional special
offers. We do not share this information with 3rd parties.
Additionally, Tenba may collect additional personal information from subscribers
in connection with optional surveys. Information that you provide in answer to optional
survey questions may be shared, but only in the aggregate, with advertisers and
partners unless we notify you at the time of collection.
Cookies: Tenba employs cookies to recognize you and your access privileges to our
brand Web sites, as well as to track site usage.
Banner links in e-mails:
We use a proprietary system to track metrics provided by our Email Service Provider (ESP) during e-mail campaigns. The links in our e-mail messages pass through the ESP's Web site only to track whether an e-mail has been opened or a link clicked on. Please keep in mind we do not have access to any information except whether an e-mail has been opened or clicked on.
IP Addresses: Tenba logs IP addresses, or the location of your computer on the Internet,
for systems administration and troubleshooting purposes. We do not use IP address
logs to track your session or your behavior on our site.
Log Files: Log data is only used in aggregate to analyze usage of our Web site.
What does Tenba do with the information it gathers/tracks?
Statistical Analysis: Tenba may perform statistical analyses of user behavior in
order to measure interest in the various areas of our site (for product development
purposes). In this statistical analyses, we will disclose information to third parties
only in aggregate form. Personal information about you as an individual subscriber
will not be provided to any third party without your consent, except under the circumstances
described in Compliance with Legal Process below.
E-Mail: If you provide your e-mail information while requesting literature, during
opt-in, purchasing a product, during an event which we are attending and gathering
customer data, or while requesting a free promotional item, Tenba will periodically
send you promotional e-mail about services offered by Tenba and its partners. Additionally,
the e-mail address provided by you at registration may be used by Tenba may be used
to ask for participation in user surveys, asking for feedback on the Web site and
existing or prospective products and services, as well as information to better
understand our users. User surveys greatly help us to improve our Web site, and
any information we obtain in such surveys will not be shared with third parties,
except in aggregate form.
We use e-mail links located in Contact
area to allow you to contact us directly with any questions or comments you may
have. We will use your e-mail address to respond directly to these questions or
Except as permitted by this policy, Tenba does not send unsolicited e-mail.
Data Security: To prevent unauthorized access, maintain data accuracy, and ensure
the appropriate use of information, we have put in place physical, electronic, and
managerial procedures to protect the information we collect online.
With whom does Tenba share the information it gathers/tracks?
Tenba shares the information it gathers, in aggregate form only, with partners.
We will not release personal information about you as an individual to third parties,
except under the circumstances described in Compliance with Legal Process below.
How do I opt-out of future mailings if I provided my contact information?
You can request that your name be removed from all future mailings by using the
opt-out options included in all e-mail messages.
Compliance with Legal Process
We may disclose personal information if we are required to do so by law, or we in
good faith believe that such action is necessary to (1) comply with the law or with
legal process; (2) protect and defend our rights and property; (3) protect against
misuse or unauthorized use Tenba; or (4) protect the personal safety or property
of our users or the public (among other things, this means that if you provide false
information or attempt to pose as someone else, information about you may be disclosed
as part of any investigation into your actions).