Privacy Policy

Last Updated on March 14, 2014

We respect your privacy, and your email addresses will never be sold or shared with other organizations. You have the option at anytime to remove your name from our mailing list by sending us an email or clicking the "opt-out" link in any correspondence you may receive from us.

Tenba is an American-owned, privately-held company based in White Plains, NY, USA.

This policy discloses the privacy practices Tenba and all of the professional photographic brands MAC Group represents: Tenba, Benro, Bowens, Comodo, Ilford, LimeliteInduro, Kupo, MAC-on-Campus, PocketWizardSekonic, Toyo-View and X-Rite.

Tenba is not responsible for the content or the privacy policies of Web sites to which it may link.

In this Privacy Policy, you will find the answers to the following questions:

What information does Tenba gather/track about you?
What does Tenba do with the information it gathers/tracks?
With whom does Tenba share the information it gathers/tracks?
How do I opt-out of future mailings if I provided my contact information?
Other information: Compliance with Legal Process.


 

What information does Tenba gather/track about you?
Registration: During a free registration process during checkout or opt-in to our mailing list, Tenba requires that you supply a unique Member ID, e-mail address, and demographic information (country, zip code, year of birth, gender, household income, industry, and job title,). You must agree to the terms of our Member Agreement.

Purchases made direct: Tenba collects for processing, but does not store, your billing and credit card information to enable the purchase of our products. This information will only be shared with third parties who perform tasks required to complete the purchase transaction. Examples of this include fulfilling orders and processing credit card payments.

Contests, Special Offers, Surveys: On occasion, Tenba also collects additional personal information from subscribers in connection with optional contests or optional special offers. We do not share this information with 3rd parties.

Additionally, Tenba may collect additional personal information from subscribers in connection with optional surveys. Information that you provide in answer to optional survey questions may be shared, but only in the aggregate, with advertisers and partners unless we notify you at the time of collection.

Cookies: Tenba uses one or more companies to place advertisements for our products and services and those of third parties on our Site and third-party sites. Cookies and other technologies such as Web beacons or tags are used to measure the effectiveness of our ads and to determine the display of content and advertising to you based on your interests both on our site , as well as on third-party sites where you may visit.  To support this interest based advertising solution, we, and companies who we have contracted with, may use anonymous information about your visits to our and other Web sites. The information collected and used by this process is always anonymous, and does not enable any third-party to identify you individually.

Although it is our hope that you find the display of advertising to you based on your anonymous interests valuable, if you would prefer not to participate in the services offered through these solutions, you can always opt-out of this activity by visiting the Network Advertising Initiative (NAI) website by visiting http://www.networkadvertising.org/managing/opt_out.asp

Google's cookies are used both to track site usage data and for offsite remarketing campaigns (learn more here). You may opt-out of Google's use of cookies for remarketing by visiting the Google advertising opt-out page.

Banner links in e-mails: We use a proprietary system to track metrics provided by our Email Service Provider (ESP) during e-mail campaigns. The links in our e-mail messages pass through the ESP's Web site only to track whether an e-mail has been opened or a link clicked on. Please keep in mind we do not have access to any information except whether an e-mail has been opened or clicked on.

IP Addresses: Tenba logs IP addresses, or the location of your computer on the Internet, for systems administration and troubleshooting purposes. We do not use IP address logs to track your session or your behavior on our site.

Log Files: Log data is only used in aggregate to analyze usage of our Web site.

What does Tenba do with the information it gathers/tracks?
Statistical Analysis: Tenba may perform statistical analyses of user behavior in order to measure interest in the various areas of our site (for product development purposes). In this statistical analyses, we will disclose information to third parties only in aggregate form. Personal information about you as an individual subscriber will not be provided to any third party without your consent, except under the circumstances described in Compliance with Legal Process below.

E-Mail: If you provide your e-mail information while requesting literature, during opt-in, purchasing a product, during an event which we are attending and gathering customer data, or while requesting a free promotional item, Tenba will periodically send you promotional e-mail about services offered by Tenba and its partners. Additionally, the e-mail address provided by you at registration may be used by Tenba may be used to ask for participation in user surveys, asking for feedback on the Web site and existing or prospective products and services, as well as information to better understand our users. User surveys greatly help us to improve our Web site, and any information we obtain in such surveys will not be shared with third parties, except in aggregate form.

We use e-mail links located in Contact area to allow you to contact us directly with any questions or comments you may have. We will use your e-mail address to respond directly to these questions or comments.

Except as permitted by this policy, Tenba does not send unsolicited e-mail.

Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place physical, electronic, and managerial procedures to protect the information we collect online.

With whom does Tenba share the information it gathers/tracks?
Tenba shares the information it gathers, in aggregate form only, with partners. We will not release personal information about you as an individual to third parties, except under the circumstances described in Compliance with Legal Process below.

How do I opt-out of future mailings if I provided my contact information?
You can request that your name be removed from all future mailings by using the opt-out options included in all e-mail messages.

Compliance with Legal Process
We may disclose personal information if we are required to do so by law, or we in good faith believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use Tenba; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).



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