A NOTE TO OUR VISITORS AND CUSTOMERS

Dear Guest,

Our service goal at Tenba is simple: we want your experience with us to be as personal, professional, satisfying and enjoyable as any you've had (hopefully better), whether at another website or the best "brick and mortar" store you've ever visited. You have virtually unlimited shopping choices these days, and knowing that, we will never take you or your business with us for granted.

Below you will find an alphabetical list of topics, intended to answer the most common questions about our website, services and policies. We've tried to provide comprehensive information without making you dredge through pages of small print and unnecessary details. Read what you need, and if you can't find the information you're looking for, let us know and we'll fill in the blanks.

If you're ever disappointed in us--or if you're especially thrilled--we want to know about it. You can contact us at any time and let us know what we can do to help you or improve any element of our products or services. We are not an impersonal, "mega-dot-com" company, so you will reach a responsive human being quickly and easily, and you can expect most problems to be resolved the same business day… or sooner!

Thank you for taking the time to visit Tenba, and for considering our products.
Cordially,

Jan Lederman
President

CUSTOM/OEM PRODUCTS
Whether you simply want your company logo applied to a quantity of standard Tenba bags, or you need a totally customized design for a particular OEM application, we would be delighted to discuss your project. With over a decade of bag and case design experience and both domestic and international production resources, we can meet most any need, with very reasonable minimum quantities. Please contact us or check the Custom Carry Gear area of our site for more information.

DEALER SALES
We welcome retail dealer inquiries for Tenba-branded products, and offer attractive stocking dealer benefits. Please contact us or check the B2B area of our site for more information.


WARRANTY
Warranty information.