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Return Policy


Please note that we can only accept returns for purchases made in the last 30 days. Returned items must be in their original packaging and in new and unused condition. While there is no restocking fee for your return, you are responsible for any costs associated with shipping your return to us. To return an item, please place the item in its original packaging with a copy of the receipt, and mail your item to the following address: 

To return your item:
 1) Please please complete the form below to initiate your return. 
 2) Place the item in its original packaging with a copy of the receipt, and mail your item to the following address:

Tenba Returns 
 Return for [YOUR NAME] 
 75 Virginia Road 
 North White Plains, NY 10603

3) When we receive your item, we will process the return and notify you of the refund. Please allow at least 14 days of your return to be processed. In the event you feel there is a manufacturing error, please contact the Service Department at service@macgroupus.com and we’ll do our best to make things right. Have a wonderful day and let us know if you need anything else! 
 - Your Tenba Team